Performance Management
10% Reduction


London Corporate Training


This course enables you to:

- Enhance and make more effective the performance management systems

- Identify and apply the performance management tools

- Plan and manage a Learning, Training and Development (LTD) needs analysis

- Identify and manage talent

- Support employees develop and plan their careers

- Maximise the Return on Investment (ROI)


Effective performance management
• Defining performance management
• HR processes which facilitate performance management
• Organisational objectives, team and individual performance and continuous organisational and individual improvement and development
• The benefits of developing an LTD organisation
• Defining an effective performance appraisal

Performance management tools
• Examining how to give and receive feedback
• Gathering, reporting and using 360 degree feedback
• Creating a performance balanced scorecard
• Coaching for performance
• Managing stress

Conducting an effective performance appraisal
• Clarifying the purpose of a performance appraisal
• Preparing for, managing and following up performance appraisal meeting
• Developing key performance indicators and SMART objectives
• Personal development plans (PDP) and continuous professional development CPD)

Managing poor performance
• Developing a positive manager / subordinate relationship
• Identifying poor performance and reasons behind it
• Dealing with poor performance
• Managing conflict
• Using the organisation’s discipline policy

Benchmarking your organisation's performance
• The value of benchmarking against other organisations
• How to benchmark
• Acting to bring about positive change
• Evaluation of your organisation using the SWOT and PESTLE models

Dates Avaliable

27th - 31st



17th - 21st




Managers; Operational Managers; HR and Operational line managers

Further Information

- Brochure


  • Location: London
  • Telephone: 0333 443 2712
  • Residential: No
  • Course Title: Performance Management
  • Duration: 5 Days
  • Cost: £2412 (Ex VAT)
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